Works where your team already works.
Raise an employment question from Microsoft Teams or Slack, email it straight in, and keep your people data in sync with your HR system. No new habit for your managers, and no context typed out twice.
Meet your team where they are.
Microsoft Teams
Ask an employment question in the flow of a Teams conversation and it becomes a Counsl case, without leaving the app. The answer, once a solicitor has approved it, comes back to you the same way. It is the most natural fit for teams already living in Microsoft 365.
Slack
For teams that run on Slack, a simple slash command turns a question into a case, and the response returns to the same place. Managers keep working where they already are, and nothing gets lost in a separate inbox.
Every organisation gets a dedicated inbound address. Forward an email chain or write a fresh note to [email protected] and it becomes a case automatically — handled exactly the same way, with no login needed in the moment.
Keep your people data in sync.
Connect your HR or payroll system and your employee register stays current automatically — role, department, employment type and start date flow through, so advice can draw on length of service and context without anyone re-keying it. Counsl connects with all the major HR and payroll platforms, including:
…and many more. Don't see yours? Tell us what your team runs on — we map the connection to your specific system as part of onboarding.