Counsl plugs into Microsoft Teams and your HR system, so your managers can ask an employment law question and get a clear answer from a qualified, practising solicitor — the same working day, as often as they need.
Advice for employers. We act for your organisation.
A disciplinary. An absence that has gone on too long. A conversation nobody wants to have.
The options have never been good: guess, or instruct a law firm at £350–£600 an hour and wait three days for an answer that arrives after the decision has already been made.
So most organisations guess. And that is where the trouble starts.
They start as ordinary questions handled slightly wrong. A step missed in a process. A consultation started too late. A complaint acknowledged and then forgotten. None of it deliberate — just decisions made under pressure, without the full picture, by someone who had no way to check.
For any employer, that's expensive. For a regulated one, it's worse.
Most businesses only have the employment tribunal to worry about. A care provider, a charity, a medical practice or a school has more than one route by which a badly handled employment matter becomes a much bigger problem:
Which way it goes is almost always decided in the first few days.
Usually costs a short conversation.
Costs a great deal more — in money, in management time, and in attention diverted from the work you are actually there to do.
That is what Counsl is for.
Counsl integrates with the tools you already use: Microsoft Teams and your HR system. Nothing new for your managers to learn.
Someone asks a question in plain English, in the app they're already in. Behind the scenes, AI agents pull together the relevant employment contract and policies and present them to the solicitor.
A qualified, practising solicitor reads the query and replies with clear, confidential, practical advice — the same working day. Prefer to talk? Book a call.
Every query and answer is logged automatically in a secure case file. No separate paper trail for your team to maintain.
Plenty of tools will generate you an answer. Counsl gives you advice from a qualified, practising solicitor who has read your question and put their name to the response — and who you can get on a call when you need to.
We are not a litigation firm. We don't take on tribunal claims and we don't make money when things go wrong. Our incentives point the same way as yours: resolve it early, resolve it properly, and move on.
No per-query fees. No six-minute billing units. No hesitating over whether a question is worth the invoice — which is exactly the hesitation that lets small problems grow.
Every matter is documented as it happens, and the platform can produce an anonymised summary of the whole history at the click of a button. If a tribunal, a regulator, an inspector or your board ever asks how something was handled, the answer is already written.
All data is encrypted and held on UK and EU-based servers, in compliance with GDPR. It is never uploaded to a generic AI tool and never used to train any AI model — which matters when the subject is your staff.
See the difference in fifteen minutes.
Book a demo →AI agents gather the facts and documents for each matter and present them to a qualified solicitor, who reviews everything and writes the answer. It's all documented in one place — called Counsl OS — so advice is fast, and there's always a clear record of the process you followed.

The day-to-day questions that, handled well, never become disputes.
Counsl works for any organisation that faces employment questions regularly and can't justify an in-house lawyer to answer them.
We've built particular depth in four sectors — because they share something that makes the stakes higher. In a regulated organisation an employment decision is never only an employment decision: a mishandled matter doesn't only risk a tribunal claim, it can pull in a regulator, an inspector, or a board that needs an explanation.
High turnover, constant people decisions, TUPE on contract changes, and safeguarding matters that have to be handled right the first time.
Employment law support for care providers →Every employer's legal risk, rarely the budget for in-house counsel, and lay trustees who need to know it's being handled.
Employment law support for charities →Where a practice manager carries employment, compliance and everything else, and where an employment issue can raise a regulatory question.
Employment law support for practices →Where allegations trigger statutory processes, unions are engaged early, and process discipline matters more than almost anywhere.
Employment law support for schools →Not in one of these sectors? Counsl still works the same way, and we'd be glad to show you. Or see how we work with regulated organisations.
“Counsl felt like having our own in-house lawyer without the cost of hiring one. We're a small, fast-moving team across several sites, so being able to message a real solicitor through Teams and get clear, structured advice quickly has been invaluable. They guided us through a full TUPE transfer and a team restructuring, and handled the day-to-day employment questions that used to pile up. Since bringing them in, far fewer issues escalate.”


A qualified solicitor and former General Counsel across organisations from private equity-backed businesses to the FTSE 100. He spent years on the client side of employment law, needing straight answers quickly and finding the system wasn't built to give them.

Over a decade building automation and legal technology for major law firms. He watched good technology make lawyers faster internally while the client still waited three days and got billed by the hour.
We compared notes and reached the same conclusion. The problem was never that lawyers are slow. It's that there was no way to get a qualified solicitor's judgement to the person who needed it, at the moment they needed it, at a price that made sense for an everyday question.
So we built one.
More about Counsl →A single monthly fee based on your headcount, with unlimited queries included. No per-query charges, no six-minute units, no invoice to explain to your board. As your team changes, the fee flexes to match.
From single-site providers and small charities to multi-site groups and trusts — we'll tailor a plan to your size.
Talk to us about pricing →Employers. Counsl is an employer-side service: we act for the organisation and the people who make employment decisions within it, not for individual employees.
Yes. Every query is read and answered by a qualified, practising solicitor. The platform handles the information-gathering; a real person gives the advice and signs it off. You can book a call whenever you'd rather talk.
A same-working-day response. Because the platform gathers the contract and policies before the solicitor sees the query, nobody is waiting for someone to get up to speed.
No. Queries are unlimited under your monthly subscription. The model only works if your managers feel able to ask early — which is the entire point.
HR advisers offer general good-practice guidance. Counsl gives you advice from a qualified solicitor, grounded in the law, plus a structured record of what was advised and when.
Speed, cost and focus. Same-working-day answers instead of days; a fixed monthly fee instead of hourly billing; and a model built around preventing disputes rather than running them. Counsl is not a law firm and is not regulated by the SRA — we provide a platform together with access to advice from a qualified, practising solicitor.
Encrypted, on UK and EU-based servers, in compliance with GDPR. Never uploaded to a generic AI tool and never used to train any AI model.
No — we're built to help you avoid them. If a matter does escalate, we'll help you understand your position and can refer you on.
More answers on the FAQ page.
Fifteen minutes, no obligation, no hard sell. We'll show you Counsl running live in Teams and answer whatever you want to ask.
Book a 15-minute demo →